Box-free returns in 3 steps
Select online
Log in to your retailer’s portal or ParcelPoint, choose your item, and initiate the return. Takes under 2 minutes.
Digital barcode
Drop off & track
Returns are where loyal customers are made, or lost forever.
One connection to PARCELPOINT unlocks a nationwide network of 3,000+ locations, turning every return into a seamless experience that keeps customers coming back.
Trusted by global marketplacers and local retailers for a reason .
Sound about right?
Real problems. Real fixes. Hover each card to see how PARCELPOINT solves it.
- 2,847 PARCELPOINTS NEAR YOU
Convenience stores, pharmacies, newsagents, and petrol
stations. Places you already walk past every day.
Returns are where loyal customers are made, or lost forever.
One connection to PARCELPOINT unlocks a nationwide network of 3,000+ locations, turning every return into a seamless experience that keeps customers coming back.
Trusted by global marketplacers and local retailers for a reason .
SOUND
FAMILIAR?
Hover cards to see the fix.
"I MISSED MY
DELIVERY. AGAIN."
You were out 10 minutes. Courier came in 5.
Now there’s a card and a depot 30 mins away.
"RETURNING THIS WAS
HARDER THAN BUYING IT.”
Find a box. Print label. Drive to post office.
Queue. 45 minutes gone for a $30 return.
"MY APARTMENT
HAS NO SAFE SPOT.”
No lobby. No concierge. Driver leaves it outside.
You hope for the best.
Returns are where loyal customers are made, or lost forever.
One connection to PARCELPOINT unlocks a nationwide network of 3,000+ locations, turning every return into a seamless experience that keeps customers coming back.
Trusted by global marketplacers and local retailers for a reason .
From Home Page
"I missed my delivery. Again" You were out 10 minutes. You missed your parcel by 5. Now there's another chore for you to do."
“Good news — this doesn’t have to happen again. Choose PARCELPOINT at checkout and your parcel will always be waiting for you.”
"Returning this was harder than buying it. Print a label. Find a box. Queue at the post office."
PARCELPOINT locations are open late, 7 days a week. No queues, no time pressure. Just walk in, hand it over, and get on with your day.
"Your parcel is held safely at a real local store until you're ready. No lobby needed."
No lobby. No concierge. Driver leaves it outside. You hope for the best.
"Porch piracy worries me. My parcel gets left on the side of the street and I spend the whole day stressing about it getting stolen."
Next time you see PARCELPOINT at checkout, choose it. Real people, real location, zero porch piracy.
BECAUSE BETTER DELIVERY MOVES BOTH WAYS.
Powered by HUBBED, our returns service helps businesses manage send-backs with ease, reducing friction, cost, and waste along the way. Box-free, label-free options available across the entire PARCELPOINT network.
Real Locations.
Real People.
Already on Your Way.
DOORSTEP
RETURNS.
A convenient return option where parcels are picked up straight from the customer’s door, no disruption. Powered by HUBBED, it’s a smarter way to make returns effortless and more efficient.
Parcels are collected directly from the customer, reducing return friction while simplifying reverse logistics for retailers and carriers.
DROP-OFF
RETURNS.
Parcels are returned at PARCELPOINT locations, with optional box-free and label-free processing to reduce handling and cost.
A scalable drop-off solution that gives customers a convenient, flexible way to hand over parcels while keeping you in control of transport. A seamless alternative to traditional methods that works with your existing logistics, not against them.
DELIVERY, STRIPPED OF FRICTION.
Powered by HUBBED, we strip away the friction so customers get it done faster and businesses keep everything moving smoothly.
FLEXIBLE LAST-MILE
Options for doorstep or out-of-home delivery that adapt to customer schedules.
NATIONWIDE REACH
Coverage across metro and regional areas through our growing delivery and PUDO network.
RELIABLE COMPLETION
Missed deliveries are never lost, they’re securely redirected to a trusted PARCELPOINT location.
SUSTAINABLE CHOICE
Fewer redelivery attempts mean lower emissions, lower costs, and a smaller footprint.
CHOOSE THE SETUP THAT WORKS FOR YOU.
Whether through direct integration or a ready-to-use solution, HUBBED makes Deliveries simple to activate and easy to scale.
One layer. Two delivery options. Endless flexibility, depending on how your business already runs.
GENERAL ENQUIRIES
Questions about HUBBED, our services, or how the network works? We’re happy to answer.
BUSINESS PARTNERSHIPS
Looking to integrate ParcelPoint or join the HUBBED network? Let’s talk about what’s possible.
PARCELPOINT SUPPORT
Need help tracking a parcel or finding a collection point? Our support team has you covered.
CHOOSE THE SETUP THAT WORKS FOR YOU.
Integrate directly through our API for a seamless connection, or use our Custom Returns Portal for a fast, ready-to-go solution.
Either way, HUBBED makes returns simple to activate and easy to scale. No rebuilding systems. No locking into a single carrier. Just better returns, built around your business.
API Integration
Returns Portal
Drop It As It Is
Just a Code
Instant Checks
Faster Resolution
Reduced Handling
Reverse Logistics
API-Ready
Sustainable
THE ADDITION YOUR CUSTOMERS WILL THANK YOU FOR.
You keep everything you already have. You just give your customers one more option and that option happens to be the one they’ll love most. No lock-in. No overhaul. Just better returns from day one. From global marketplaces to local retailers, the brands Australians shop every day already made the call.